Frequently Asked Questions (F.A.Q.)

What is the liquid silver solution bottle size?

Thank You Structured Silver comes in 473 ml (16 fluid ounce) bottles.

How many servings are in a bottle? How long does a bottle last?

Each 473 ml (16 fluid oz) bottle contains 96 teaspoons, or 48 servings of 2 teaspoons. If taken at the recommended dose, twice daily ("two teaspoons twice a day"), each bottle contains 24 days of servings.

What is the silver gel size?

Thank You Structured Silver Gel comes in a 56 ml (2 fluid ounce) cylinder that features a contamination-proof pump.

Suggested use?

Thank You Structured Silver Solution can be taken orally (internally) or topically (applied to skin or a wound.)

For oral use, the label states, “Adults: 2 teaspoons, 2 times per day. 1 teaspoon = 5 ml.” We suggest holding or lightly swishing the liquid in the mouth for 3-5 minutes before swallowing.

Thank You Structured Silver Gel has this recommended use on the label, "Used as an antimicrobial to help treat minor skin wounds, burns, infections and affections. Topical."

For additional questions and concerns, please speak with your trusted health professional.

Guarantees?

Your satisfaction is fully guaranteed. A full refund of the purchase price (excluding shipping costs) will be made on returned and unopened items. For details, click here.

Will it help you in your specific health situation?

In compliance with regulations, we are not permitted to, nor will we, comment on any specific health condition. Questions submitted by phone, email, or other communication can unfortunately not be answered. Please speak with your trusted health professional regarding matters of personal health.

How does it compare with other silver products?

We do not specifically comment about other products' characteristics, safety or efficacy.

What are the ingredients?

Thank You Structured Silver's structured silver solution has just two ingredients: silver and water. This is measured in parts per million, or ppm. For every million parts of structured silver solution, 10 are elemental silver and 999,990 are pu r ified structured water.

Thank You Structured Silver's structured silver gel contains 25 ppm silver along with purified structured water, caprylyl glycol EHG, carbomer, sodium hydroxide, and citric acid.

Storage requirements?

Storage at room temperature is recommended.

What if it has frozen?

Thank You Structured Silver is safe to use even after freezing. Simply allow the contents of the container to thaw at room temperature and then apply normally. If your container was damaged during shipping due to freezing, please let us know immediately and email us a photo of the damage.

International orders?

Orders placed with a shipping address outside of Canada or the United States are considered "International orders." Our 100% Satisfaction Guarantee does NOT apply to all aspects of International orders as packages can be lost, items can be damaged in transit, and Customs can interrupt deliveries or add extra fees. Please see our International page for more information.

For information about U.S. orders, click here.

What currency is used?

This website processes in Canadian Dollars (CAD).

Please note that any transactions using the PayPal Express Checkout will be processed in USD, even for Canadians who have CAD showing in their shopping carts. If you would like your order to be processed in CAD, please choose one of the other payment options.

I just placed my order. Now what?

Order confirmation will be sent to the email address you provided shortly. Tracking information will be sent to the same address once your package leaves our warehouse, which typically happens within 2 business days. If you receive no email from us within 2 business days, please contact us at 1-800-494-5205.